px
Skip to content
social-media

Top 5 Social Listening Tools

Check out our top 5 social listening tools include Synthesio, Talkwalker, and more.

Lucy Kariuki

Lucy Kariuki

Contributing Writer @ Quorage

Top 5 Social Listening Tools

Our five best social listening tools are Mention, Brand24, Brandwatch, Talkwalker, and Synthesio. These tools have outstanding social listening features like audience targeting, keyword tracking, competitor analysis, sentiment analysis, and trends analysis. They also have powerful analytics that provide meaningful insights.

You can use any social listening tool to track brand mentions across multiple platforms. But you need a powerful tool to generate actionable insights to help you make smart business decisions. That’s why we’ve rounded up five of the best social listening tools to ease your selection.

Our recommendation for these tools is based on their features, functionality, and capabilities. We also reviewed their pricing models, ease of use, and customer support. Finally, we analyzed what previous (and current) users feel about them to offer a comprehensive review.

The next section of this guide covers an overview of each tool, its pricing plans, outstanding features, pros, and cons.

#5 Mention: Best for limited budgets

Mention is the best social media listening tool if you have a limited social listening budget. It offers fairly priced features for small-sized brands and agencies without compromising on quality. It is also easy to set up and use. You enjoy services like real-time web monitoring, social media listening, and social media management without breaking the bank.

Mention’s Monitoring tool tracks and analyzes mentions from a billion sources to provide meaningful insights. These insights help you stay on top of the trending industry trends, your brand’s performance, and reputation. You also receive Spike Alerts to notify you in real-time of any sudden surges or drops in tracked mentions.

Mention's feed
Screenshot of Mention Feed

Mention is suitable for various use cases, including:

  • Crisis management: Identify and manage crises by tracking and responding to negative reviews or feedback.
  • Brand management: Know what people say or feel about your brand to understand and improve your reputation.
  • Market research: Improve your campaigns by identifying and adjusting to emerging trends, technologies, and consumer habits.
  • Competitor analysis: Stay a step ahead of your competition by analyzing their strategies, strengths, and weaknesses.
  • Social media management: Plan, schedule, and publish content on your schedules. Keep track of comments, messages, and queries to boost engagement with your audience.
  • PR management: Know how your PR campaigns are fairing by tracking mentions and feedback from your audience.

Mention’s supported social media channels

Mention allows you to monitor numerous social media channels, including:

  • Facebook
  • Instagram
  • X (formerly Twitter)
  • LinkedIn
  • TikTok
  • Pinterest
  • YouTube
  • Reddit
  • WordPress
  • Tumblr
  • Public videos
  • News sites

Mention pricing

Mention pricing
Screenshot of Mention pricing page

Mention offers 4 pricing plans to fit different use cases. These include:

  • Solo: 49 USD/mo for 1 user, 2 basic alerts, 1 account (per social network), and 5k mentions
  • Pro: 99 USD /mo for 10 users, 5 basic alerts, 10 social accounts, and 10k mentions
  • ProPlus: 179 USD /mo for unlimited users, 7 basic and standard alerts, 15 social accounts, and 20k mentions
  • Company Plan: Customized prices depending on the company’s needs. You’ll get 10+ alerts, 100+ mentions, unlimited users, and social accounts.

Mention’s pricing plans are cheaper than those of other social listening tools like Brandwatch, Synthesio, Talwalker, and Brand24. So, it’s the most economical option for marketers with a limited budget.

Mention outstanding features

Mention’s unique features features include:

  • Assisted query suggestions to get precise results. Mention provides alternative search queries related to your keywords to make the process easy while enhancing accuracy and relevance.
  • Boolean search queries allow you to conduct advanced searches for more relevant, precise results.
  • Real-time alerts show instant mentions, allowing you to react or respond quickly and follow trends.
  • Audio-visual tracking allows you to get mentions from audio and video, such as YouTube videos.

Mention pros

  • Clean and intuitive dashboard, making it easy to use
  • Top-notch customer service and support
  • Customized services by need or industry
  • More integrations with other tools like Zapier, Slack and RSS feed.
  • Social media management (schedule and publish content) complete with a social inbox for easy engagement.
  • Flexible and pocket-friendly pricing plans.

Below are user reviews on Mention’s advantages:

Mention positive review
Mention positive review on Capterra
Mention positive review on GetApp
Mention positive review on GetApp

Mention Cons

  • Doesn’t capture historical data after Boolean queries
  • The search option needs improvement
  • Limited features in the basic plan
  • May capture irrelevant results

Here are user reviews on Mention’s limitations:

Mention critical review on Capterra
Mention critical review on Capterra
Mention critical review on Capterra
Mention critical review on Capterra

Dig deeper: Why Mention is better than Brand24 for social listening.

#4  Brand24: Best for mid-sized businesses

Brand24 is a feature-rich social listening tool with powerful analytics. It helps you track brand mentions across multiple platforms, including social media channels, forums, blogs, and news sites. Brand24 uses Generative AI to collect, organize, and analyze data to provide actionable insights about your brand, consumers, competitors, and the industry.

So why does Brand24 appear on our top 5 social listening tools list?

Brand24 has more features and great functionality than most social listening tools. Its comprehensive analytics will help you understand metrics that measure your brand’s social performance and reputation. Brand24 also offers a flexible pricing model, making it ideal for brands of different sizes.

Although any business can use Brand24 for social listening, it’s best suited for medium-sized companies. The highest plan ( Enterprise) is reasonably priced and offers various functionalities, including Advanced analytics and AI insights.

Use Brand24 to:

  • Gather valuable insights into consumers’ unmet needs and preferences.
  • Measure your brand awareness by tracking mentions across the web.
  • Measure your marketing efforts to make data-driven decisions.
  • Protect your brand’s reputation through sentiment analysis.
  • Analyze your competitors and identify new opportunities through competitor analysis.
  • Automate reporting and boost collaboration with your team members.

Brand24’s supported social media channels

Brand24 monitors and listens to the following platforms:

  • Facebook
  • Instagram
  • X (formerly Twitter)
  • LinkedIn
  • TikTok
  • YouTube
  • Medium
  • WordPress
  • Reddit
  • Tumblr
  • Public videos
  • News sites

Brand24 Pricing

Brand24 pricing page
Screenshot of Brand24 Pricing 

Brand24 offers the four pricing plans below:

  • Individual: USD 79/mo for one user, 3 tracked keywords, and 2k mentions
  • Team: USD 149/mo for unlimited users, 7 tracked keywords, and 5k mentions 
  • Pro: USD199/mo for unlimited users, 12 tracked keywords, and 25k mentions
  • Enterprise: USD 399 for unlimited users, 25 tracked keywords, and 100k mentions

Brand24 outstanding features

Brand24 offers the following unique features:

  • Discussion Volume Chart is a table showing changes in the volume of your brand’s mentions. It helps you spot issues that can affect your brand’s image before they escalate. 
  • Influencer Table shows influencers interacting with your brand mentions. It displays their reach, influencer score, and interaction volume. You can export these insights into shareable reports for further decision-making on which influencers would be the best fit as your brand’s collaborators.
  • Advanced Analytics are detailed analytics that give meaningful insights into emerging industry trends, niche influencers, trending emojis and sentiments, and the geographical distribution of brand mentions.
  • AI Insights is an AI-powered feature that helps you make sense of the generated analytics. It explains the possible reasons behind some metrics and gives recommendations to help you make better decisions. AI Insights also uncovers emerging trends that could offer new market opportunities.

Brand24 Pros

  • Easy to set up keywords to track
  • Provides detailed data reports
  • Excellent customer support
  • Offers advanced analytics
  • Collects historical data

Here are user reviews on Brand24 pros:

A review of Brand24 pros on GetApp
A review of Brand24 pros on GetApp
A review of Brand24 pros on Capterra
A review of Brand24 pros on Capterra

Brand24 cons

  • Doesn’t connect to LinkedIn personal accounts (only business)
  • Limited features in the lowest plan
  • Basic sentiment analysis
  • Glitchy Mobile App
  • Doesn’t detect spam posts

Here are user reviews on Brand24 cons:

A critical review of Brand24 on GetApp
A critical review of Brand24 on GetApp
Brand24 critical review on Capterra
Brand24 critical review on Capterra

Dig deeper: Why Brand24 is better than Awario for social listening.

#3 Brandwatch: Best for consumer intelligence

Brandwatch is a trusted social media listening tool that helps marketing agencies and mid-sized businesses gain practical insights from customer data. Its advanced features give comprehensive and precise results through social listening, customer engagement, and media analytics.

Brandwatch offers advanced social listening and reporting features like Brandwatch Listen, Consumer Research, and Vizia. You also gather meaningful insights into your brand’s performance, competitors, and influencers. Plus, Brandwatch’s team of subject experts provides support and advice on using the generated insights to power your decisions. 

Brandwatch Listen, a powerful tool in the social media management category, analyzes over a billion conversations using Iris AI. It organizes and summarizes brand mentions from unstructured data to generate meaningful insights. So you’ll know what people say about your brand, products, and services.

You can use Brandwatch for:

  • Consumer intelligence: Listen to and understand your customers, market trends, and get analytics to inform your marketing campaigns. 
  • Social media management: Manage multiple social media platforms from one dashboard by publishing, engaging and analyzing metrics to track your performance. 
  • Influencer marketing: discover and collaborate with the best influencers across platforms to boost your reach.

Brandwatch’s supported social media channels

Brandwatch monitors the following social media channels:

  • Facebook
  • Instagram
  • X (formerly Twitter)
  • LinkedIn
  • YouTube
  • WhatsApp
  • TikTok
  • Google Business Profile
  • Salesforce
  • Reddit
  • Tumblr
  • Twitch
  • Dow Jones
  • Blogs
  • Forums
  • News sites
  • Review sites

Brandwatch pricing

Brandwatch pricing plans page
Screenshot of Brandwatch pricing plans

Brandwatch offers three pricing plans, and you can choose the best one for your budget and needs. However, the prices aren’t displayed on their website, and you have to book a call with them to get the exact price of what you need.

I talked to one of the representatives on call, and here are the price ranges for the three packages.

  • Consumer Intelligence: €1,250/month – €5,000/month
  • Social Media Management: €1,250/month – €5,000/month
  • Influencer Marketing: €750/month – €2,000/month

Brandwatch outstanding features

Brandwatch has advanced features, making it one of the best social listening tools. The most outstanding include:

  • Real-time signals help detect and manage a crisis before it escalates into a full-blown crisis. 
  • Sentimental analysis to aid in understanding the feeling behind every mention. Is it negative, positive or neutral? The analysis helps you make appropriate responses on time.
  • A unified calendar to easily create, schedule and publish content through collaboration with relevant stakeholders. With shareable workflows, you can manage and preview campaigns as a team. 
  • Advanced audience analytics for in-depth market research. It also helps you understand your customers better and provide unique perspectives to stay ahead of the competition.
  • Historical data with consumer opinion archives going as far as 2010 to help you understand historical market-related trends.
  • Profile cards showing every customer who engages with your brand. They help you personalize responses, making your customers feel seen.

Brandwatch pros

  • Interactive user interface
  • Customizable dashboard and metrics
  • Intuitive and robust Boolean search functionality
  • Advanced, real-time insights
  • In-depth data analytics
  • Flexible widgets and filter options
  • Supports many social platforms

Here’s what users like about Brandwatch:

Brandwatch positive review on G2
Brandwatch positive review on G2
Brandwatch positive review on G2
Brandwatch positive review on G2

Brandwatch cons

  • Limitations when connecting with some third-party tools
  • High prices
  • Less intuitive sentiment analytics
  • Overwhelming data
  • Their customer support is wanting

Here’s what users don’t like about Brandwatch:

Brandwatch critical review on Capterra
Brandwatch critical review on Capterra
A review of Brandwatch cons on G2
A review of Brandwatch cons on G2

You might also like: A comparison of Brandwatch and Emplifi.

#2 Talkwalker: Best for medium-to-large enterprises 

Talkwalker is a next-generation social listening tool for medium-to-large businesses with big social media marketing budgets. It provides detailed consumer insights to aid your marketing strategy. Talkwalker offers customized solutions for social listening, media monitoring, social benchmarking, audience insights, and customer feedback analytics.

So what makes Talkwalker rank as our second-best social listening tool? 

Talkwalker uses Next Generation AI in social listening to provide comprehensive and useful insights. It also has a side company called Discovery.ai that comprises trend specialists, cultural researchers, and semioticians. With Discovery.ai, you get detailed trend analysis, project segmentation, and semiotics (understanding the use of signs and symbols). 

Talkwalker’s advanced social listening capabilities, such as sentiment analysis, give you an in-depth understanding of people’s opinions about your brand, competitors, and the industry. Conversation clusters help you identify the reason behind online conversations, new audiences, and emerging topics. Plus, Real-time alerts allow you to address issues and solve problems before they escalate.

You can use Talkwalker for:

  • Competitive intelligence: Use Talwalker for social benchmarking. Study your competitors’ strengths and weaknesses to identify gaps and new opportunities. Benchmark your efforts against industry standards to discover tactics to boost your social media performance.
  • Trends research: Use AI-powered consumer intelligence to identify, segment, and analyze trends to exploit emerging market opportunities. Forecast trends to make wise decisions to improve and adjust your product development, marketing and investment strategies.
  • Location insights: Talkwalker gives you insights from Google My Business reviews, including those of your competitors. You can capitalize on these reviews to know what works in specific locations.
  • Crisis management: Monitor brand mentions across all media types, including print, broadcast, news, and blogs, to spot issues affecting your brand’s reputation. Respond to queries and manage issues before they escalate into bigger problems.
  • Product insights: Analyze product reviews from various platforms, such as Amazon, Google Play, and Walmart. Discover people’s sentiments toward your products and identify ways to make them more competitive. 
  • Reputation management: Monitor mentions in real-time to uncover stakeholders’ perceptions of your brand. Analyze insights into your social media performance and adjust your messaging strategy to improve engagement.

Supported social media channels

Talkwalker supports the following platforms:

  • Instagram
  • Facebook
  • YouTube
  • LinkedIn
  • X (formerly Twitter)
  • Blogs
  • Podcasts
  • Forums like Reddit
  • Weibo
  • Substack
  • News sites
  • Reviews
  • Offline databases

Talkwalker pricing

Talkwalker pricing plans page
Screenshot of Talkwalker pricing plans

Talkwalker offers four pricing plans starting at USD 1,200 per annum:

  • Listen
  • Analyze
  • Business
  • Premium

Please note that prices aren’t displayed on the packages page. So, you’ll need to book a demo to get the exact amount for each plan.

Talkwalker outstanding features

  • Blue Silk™AI gives you deep analysis for actionable insights and opportunities to transform your business.
  • Advanced Boolean catalogs filter out unnecessary data to give you refined insights.
  • Customizable dashboards make it easy to analyze insights and personalize the results.
  • Audiovisual listening lets you detect your brand (logo or packaging) in images and videos. You also get alerts for audio mentions in podcasts or social audio. 
  • Instant AI summaries of condensed insights are easily shareable with teams or stakeholders.
  • Sentiment analysis: Talwalker has 7 emotions in more than 190 languages, which helps you understand your customers better and respond appropriately.
  • Social benchmarking tool to get insights from competitor strategies and industry standards.

Talkwalker pros

  • Easy to set up and use
  • Great audience segmentation features
  • Automatic sentiment analysis
  • Excellent visualization capabilities
  • Many filters and widgets for narrowing results
  • Comprehensive analytics
  • Excellent customer support

Here’s what users like about Talkwalker:

A review of Talkwalker pros  on GetApp
A review of Talkwalker pros on GetApp
Talkwalker positive review on G2
Talkwalker positive review on G2

Talkwalker cons

  • Limitations in the number of mentions per topic
  • Expensive pricing plans
  • Limited tracking on social platforms like LinkedIn
  • Limited data mining capacity
  • Some off-target mentions reports

Here’s what users dislike about Talkwalker:

Talkwalker critical review on GetApp
Talkwalker critical review on GetApp
Talkwalker critical review on GetApp
Talkwalker critical review on GetApp

You might also like: Why Talkwalker is better than Brandwatch.

#1 Synthesio: Best for advanced analytics

Topping the list of our top 5 social listening tools is Ipsos Sythensio. Synthesio is an AI-powered social listening tool that specializes in social intelligence. It provides comprehensive consumer insights to help you make informed, data-driven decisions. It’s perfect for large and medium brands with fully-fledged social media marketing budgets. 

Why is Ipsos Synthesio our number one social listening tool?

Synthesio offers advanced analytics and approaches like Topic Modelling to scan and cluster millions of mentions, helping you discover and analyze trends. It analyzes various data types, including digital-behavioral and social-declarative data to provide in-depth consumer intelligence. The tool also filters out unnecessary mentions to ensure you receive only relevant search results to power your decisions.

Being a versatile social listening tool, Synthesio has various functionalities to generate actionable insights from many data sources. For instance, Synthesio Profiler, an audience analysis feature, is great at audience targeting. It collects and analyzes consumers’ behavioral data, including their browsing history, to provide deep insights. With this feature you can identify your target audience and understand their behavior shifts like what social platforms they frequent, what they search for, and how they interact.

Synthesio profiler
Screenshot of Synthesio Profiler

Synthesio Signals is another outstanding tool that generates powerful insights into consumer intelligence, influencers, sentiment analysis, and brand performance. It uses Generative AI to conduct trends analysis. So with this feature, you can identify shifts in conversations that matter to your brand. It also reveals emerging trends and topics related to your brand, competitors, and the industry. 

Synthesio signals feature
Screenshot of Synthesio Signals

You can use Synthesio for:

  • Audience analysis: Synthesio Profiler provides in-depth consumer data based on their behaviors, interests, and preferences.
  • Market research: Ipsos Synthesio goes beyond social listening to track online conversations, helping you identify patterns and trends. 
  • Influencer marketing: Identify the best influencers to help you boost your marketing campaigns and create awareness.
  • Competitor analysis: Competitor benchmarking with Synthesio helps you understand competitors’ messaging, positioning, and how consumers view them.

Supported social media channels

Synthesio supports the following platforms:

  • Facebook
  • Instagram 
  • X (formerly Twitter)
  • LinkedIn
  • YouTube
  • TikTok
  • Forums like Reddit and Quora
  • Slack
  • Websites
  • Blogs
  • News sites (like Spiceworks)
  • Offline databases

 Synthesio pricing

Synthesio offers customized pricing plans that depend on a user’s needs, goals, and budgets.

Since Synthesio is quite discrete about pricing information, you must request a demo to determine which package best suits your brand.

Synthesio outstanding features

  • Topic modeling helps with tracking and segmenting consumer conversations to uncover new trends and unmet consumer needs.
  • Audience targeting with Synthesio profiler that helps you get consumer actionable consumer data from their behavior and online activity.
  • Trends analysis: Synthesio helps you segment conversations into consumer-generated themes. These themes help identify trends and track them over time.
  • Synthesio Signals enable you to detect changes in trends and insights to inform your campaign schedules, content marketing and how to measure brand performance.
  • Synthesio Beam allows you to analyze, measure and benchmark your brand’s health and content performance. 
  • Synthesio Consumer Pulse for industry-specific consumer intelligence insights. It detects changes in consumer behavior interests and the latest trends so you spot growth opportunities and stay ahead of the competition.
  • Synthesio BI-style Reporting for in-depth analytics to help understand mentions related to your brand.

Synthesio pros

  • Intuitive interface
  • Many social listening features
  • Powerful AI analytics
  • Advanced social listening approaches
  • Customization options to fit unique needs and preferences
  • numerous resources to help users learn more about its products

Below are user reviews on Synthesio pros:

Synthesio positive review on Capterra
Synthesio positive review on Capterra
Synthesio positive review on G2
Synthesio positive review on G2

Synthesio cons

  • No chatbot on the website
  • Sentiment accuracy needs improvement
  • No free trials or freemiums
  • Quality of downloaded images needs improvement

Here are user reviews on Synthesio cons:

Synthesio critical review on Capterra
Synthesio critical review on Capterra
A review of Synthesio's cons on G2
A review of Synthesio’s cons on G2

Interesting read: A detailed review of Synthesio vs Quid (formerly Netbase).

What is a social listening tool?

A social listening tool is software that detects and analyzes social media conversations about your brand, competitors, and the industry in general.

It helps you understand why people talk about your products or services by analyzing the perceptions and sentiments behind their comments. In return, you can take practical steps to improve your product or service or change the marketing strategy. 

Most social media listening tools have various functionalities or capabilities that help you generate actionable insights. These include:

  • Keyword tracking
  • Web and brand monitoring
  • Audience segmentation and analysis
  • Sentiment analysis
  • Competitor analysis
  • Trends analysis
  • Reporting

Some social listening tools like Synthesio and Brandwatch have more powerful analytics and reporting features than other tools. However, they’re pricier.

How do social listening tools work?

Social listening tools monitor conversations on various data sources, including online platforms like social media, forums, or websites and offline platforms like print and broadcast media. 

These tools collect, organize, structure, and analyze unstructured data to generate meaningful insights. They gather mentions of your brand, competition, or industry based on your preferred keywords or phrases. You can use the analyzed data to find trends or practical insights to improve your brand positioning and online presence.

Most social listening tools use AI in data collection and analysis. Some also rely on AI to provide real-time or instant alerts when the volume of mentions spikes or drops. Others like Talkwalker and Synthesio use Generative AI to offer advanced analytics and reports. 

Social listening tools also use different approaches for their functionalities. For instance, Talkwalker and Brandwatch use Natural Language Processing (NLP) for sentiment analysis. Brandwatch also relies on Machine Learning and human insights to analyze conversations. 

What features should you look for in a social listening tool?

Some important features to look for in a social listening tool include:

  • Analytics and reporting: A social listening tool with advanced analytics and reporting capabilities helps you understand the data and informs you of possible actions you should take.
  • Keyword tracking: Choose a social listening tool that excels at tracking keywords of your preferred mentions. Some tools even have AI assistants that automatically generate keywords. Others, like Synthesio, offer more advanced tracking approaches, such as Topic Modelling.
  • Sentiment analysis: Look for a tool that has excellent sentiment analysis capabilities. It helps you understand people’s perceptions of your brand, products, or services. It’s also a great way to spot and manage crises.
  • Wide coverage: To gather comprehensive data, choose a tool that supports various data sources, including social media channels, websites, review sites, forums, and news sites.
  • Filters and widgets: Ensure the tool has filters like Boolean catalogs so you can have precise search results and relevant insights for your brand.
  • Competitive analysis: Go for a tool that allows you to benchmark your brand’s performance against competitors and industry standards.
  • Real-time alerts: Ensure the tool gives you real-time mention alerts so you can take swift actions.
  • Audience targeting: A good social listening tool lets you segment and analyze your audience for meaningful insights. 
  • Data integrations: A social listening tool that integrates with other platforms, like Customer Relationship Management (CRM) systems, gives you a better understanding of your customers, helping you improve engagement and customer service. 

Keep reading: Is Meltwater better than Sprinklr for social listening?

What are the benefits of using social listening tools?

Social listening tools offer many benefits, including the following:

  • Understanding your customers’ needs and preferences
  • Improving brand reputation through web monitoring and crisis management
  • Identifying new market opportunities through trends analysis
  • Analyzing your competitors’ strengths and weaknesses
  • Improving marketing strategy by conducting market research to understand the industry
  • Boosting brand awareness and positioning 
  • Identifying influencers for collaboration in marketing campaigns
  • Staying in touch with consumers through conversational marketing
  • Enhancing content marketing strategies by understanding your target audience’s content preferences and favorite social channels
  • Gaining product intelligence to power product development decisions

FAQs

Is there a free social listening tool?

Google Alerts is the only free social listening tool. However, it has limited features and is unsuitable for agencies and medium-to-large businesses. 

Other tools like Mention and Brand24 offer free trials with limited access to advanced features. 

Is Google Analytics a social listening tool?

Google Analytics is not a social listening tool. Unlike social listening tools, it provides valuable analytics about your app or website’s performance (traffic). 

Also, it doesn’t monitor or analyze mentions or conversations. Instead, it relies on visitors’ interactions with your website (or app), like clicks, impressions, and shares.

Does TikTok allow social listening?

TikTok allows social listening. Most social media listening tools also support TikTok since they monitor visual and audio mentions. They detect mentions of your brand in images, memes, or videos. 

Still, there are some tools that specifically conduct social listening on TikTok, such as:

  • Exolyt monitors TikTok accounts to provide insights into conversations and trends that matter to your brand.
  • Analisa is an analytics tool with some social listening capabilities. It analyzes TikTok profiles to help you identify the top-performing posts, hashtags, and captions.

Level up Your Marketing Strategy with the Right Social Listening Tool

Social media listening tools are an integral asset for any business with an online presence. They help you monitor and analyze people’s perceptions of your brand, the industry and competitors. Our top 5 social listening tools include Synthesio, Talkwalker, Brandwatch, Brand24, and Mention. Each comes with unique features to fit different needs, preferences and budgets. To determine the best tool for your business, create a list of all your requirements and demo each of these social listening tools. 

Leave a Reply

Your email address will not be published. Required fields are marked *